Opening Times

Monday - 9 am to 8 pm

Tuesday - 9 am to 8 pm

Wednesday - 9 am to 8 pm

Thursday - 9 am to 8 pm

Friday - 9 am to 8 pm

Saturday - 9 am to 5 pm

Sunday - Closed

 

-  We have free parking and wheelchair access

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Salon Policy

Important Salon Policy:

 

- Turn your mobile phone to silent whilst you are in the salon so that all clients can relax.

 

- Please arrive in plenty of time for your appointment and if it is your first  visit, allow extra time to complete your medical consultation form.

 

- If you do arrive late, we will do our best to accommodate you but we may have to reduce the length of your treatment to ensure other clients are not kept waiting for their scheduled appointments.

 

- Please ensure you provide us with your full medical history, when requested - this is for you safety.  The salon will not be responsible should a problem arise due to important information being withheld.

 

- No children under the age of 12 can be permitted into the treatment areas (except for pre- arranged exclusive use children’s parties) this ensures your child’s safety and yours and other client’s precious relaxation time.

 

- You will see throughout our treatment menu, we charge a premium for certain treatments being carried out by ‘senior therapists’.  Senior therapists (or the salon owner) have over 5 year’s industry experience, high level skills and extensive knowledge in their field. Despite this, all of our staff are highly qualified to a minimum of NVQ level 3, are experienced and will offer you a fantastic service.  Please state clearly if you require a senior or regular therapist at the time of  booking.

 

- Where you request a specific therapist we will always do our best to accommodate this but we cannot always guarantee your request due to unavoidable occurrences such as staff training,  illness etc.

 

Deposit & Cancellation Policy:

 

We require a minimum £10 deposit for all treatments over £20 at the time of booking.  This can be paid over the phone or in salon to secure your appointment.  If you fail to attend your appointment or give less than 24 hours notice (exceptions apply) then your deposit becomes non-refundable and a further cancellation charge will also apply (see below).

 

Out of courtesy to other clients and our therapists, please give at least 24 hours notice for the changing or cancellation of an appointment.  A 50% cancellation fee will be charged if less than 24 hours notice is given.

 

 

 

 

 

The Therapy Lounge

351 Hasland Road

Hasland

Chesterfield

Derbyshire

S41 0AQ

 

-  Please fill in the contact form with your enquiry and we will endeavour to reply within 24 hours.

 

The Therapy Lounge Team x

Telephone :  01246 554 240

Email  :  info@the-therapylounge.co.uk

Telephone :   01246 554 240

Email  :  info@the-therapylounge.co.uk

 

351 Hasland Road, Hasland,  Chesterfield S41 0AQ